Last Updated: 10/28/2022


This Privacy Policy describes how Aprann and our subsidiaries and affiliated companies (collectively, “Aprann,” “we,” “our, or “us”) collect, use, and disclose information about you. This Privacy Policy applies to information we collect when you access or use our websites, other online products, and services, that link to this Privacy Policy (collectively, our “Services”), or when you otherwise interact with us, such as through our customer support channels, or on social media pages. On certain pages on our Services, we may offer you the opportunity to make a donation in support of one or more of our charitable partner(s). By clicking one of the links, you will be taken to third party sites which have separate and independent privacy policies and terms of service. We therefore have no responsibility or liability for the content and activities of these linked sites. We may provide different or additional notices of our privacy practices with respect to certain products or services, in which case this Privacy Policy will not apply.


We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.





Collection of Information

Use of Information

Sharing of Information


Transfer of Information to the United States and Other Countries

Your Choices

Contact Us




Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you create or manage a user or donor account, fill out a form, make a purchase or donation, communicate with us via third-party platforms, request customer support, or otherwise communicate with us.  The types of information about you that we collect include your name, email address, postal address, phone number, donation history, and any other information you choose to provide. Additionally, if you make a purchase or donation, we work with a third-party payment processor to collect and process your payment information.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

        Activity Information: We collect information about your activity on our Services, such as when you register with us (including when you link your user profile on a partner donor website with your registration account). 

        Transactional Information: When you make a purchase or donation to either us or one of our charitable partners, we collect information about the transaction, such as donation amount, and the date and general location of the transaction.

        Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your IP address, unique device identifiers, and browser type. We also collect information about your activity on our Services, such as access times, email access statistics, pages viewed, links clicked, and the page you visited before navigating to our Services.

Information We Collect from Other Sources

We may obtain information from other sources. For example, we may collect information from data analytics providers, third party donor management systems, and mailing list providers. Additionally, if you create or log into your Aprann account through a third-party platform (such as Facebook or Instagram), we will have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.



We use the information we collect for various purposes, including to:


        Provide, maintain, improve, and develop new products and services, including to debug and repair errors in our Services;

        Personalize your experience with us.

        Send you technical notices, security alerts, support messages and other transactional or relationship messages;

        Communicate with you about services, offered by Aprann and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);

        Solicit donations and support for Aprann and our charitable partners;

        Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Aprann and our charitable partners;

        Comply with our legal and financial obligations;

        Create de-identified, anonymized or aggregated information; and

        Carry out any other purpose described to you at the time the information was collected.




We share personal information in the following circumstances or as otherwise described in this policy:

    We share personal information with vendors that access personal information to perform work for us, such as companies that assist us with web hosting and payment processing.

    If you choose to use integrations we offer on our Services, such as sending donations through our payment gateway integration, we may share certain information with the third-party integration partners.

    We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

    We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Aprann, our affiliates, our charitable partners, our users, the public, or others.

    We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

    We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

    We also share aggregated or de-identified information that cannot reasonably be used to identify you.




We engage others to provide analytics services across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, pages viewed, time spent on pages, or links clicked. This information may be used by Aprann and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.




Aprann is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law.





Account Information

You may update and correct certain account information at any time by logging into your Aprann/Outgiven account and updating your profile.


Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving promotional emails from Aprann by following the instructions in those communications or by emailing info@aprann.org. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.



Data Retention


We store personal data associated with your account for as long as your account remains active. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.


Data Subject Requests


Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, email us at info@aprann.org.


Questions or Complaints


If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:


For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en

For individuals in the UK: https://ico.org.uk/global/contact-us/

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html




If you have any questions about this Privacy Policy, please contact us at info@aprann.org.